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VIP Membership Rules

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    On October 25, 2022, we said goodbye to VIP and prepare to say hello to FLX Rewards, our new rewards program, coming early 2023. FLX members earn points which can be redeemed for exclusive rewards, get free shipping, a special birthday offer, and more! Check your email for more information on how to join FLX Rewards coming early 2023. FLX members earn points which can be redeemed for exclusive rewards, get free shipping, a special birthday offer, and more! Check your email for more information on how to join FLX Rewards coming soon.

    How will the changes affect VIP members like me?

    •  Existing VIP members will have access to all their member benefits until October 25. After October 25 the VIP Program will no longer exist and member benefits will cease at that time.
    • VIP members will no longer be able to reach VIP Platinum status beginning October 25.
    • VIP members will no longer get VIP reward coupons beginning October 25.
    • VIP members whose birthday falls in the month of October will still receive their birthday discount. Birthday discounts will not be issued for birthdays falling after October 2022.

    1.           Membership in our Foot Locker VIP Program is open to all residents of Canada who are 14 years of age or older. Only one membership is available per customer. Membership is not transferable.

    2.           To enroll, you must provide your personal information as requested in the enrollment form. Any personal information you provide will be handled and may be used in accordance with our privacy policy. You may obtain a copy of our privacy policy from our website, at https://help.footlocker.ca/hc/en-us/articles/360034894154, or by calling 1-855-826-2181.

    3.           Members must advise Foot Locker of any change to their e-mail address or telephone number via their online VIP account.

    4.           VIP cards and VIP numbers cannot be used for purchases of gift cards or prior purchases.

    5.           VIP cards are not gift cards or credit cards and have no monetary value.

    6.           Membership card, VIP number, email address or phone number must be presented at time of purchase to receive special member savings. Savings and special sales for members will be announced through future direct mail, online, email and text message communications.

    7.           Subject to applicable laws, we may at our discretion, cancel, modify, restrict, extend or terminate the Foot Locker VIP Program at any time without prior notice.

    8.           In case of suspected fraud, misrepresentation, abuse, or violation of the rules, we reserve the right to take appropriate administrative and/or legal action, including the termination of Foot Locker VIP Program participation.

    9.           By entering your mailing address and/or e-mail address and/or phone number and/or cell phone number on the enrollment form, you agree to receive emails, text messages (std msg and data rates may apply), or similar electronic account messages about events and promotions from Foot Locker Canada Co. (Foot Locker, Kids Foot Locker and Champs Sports). You can withdraw your consent at any time. Please refer to our Privacy Policy at www.footlocker.ca/customerserv/help:privacyPolicy or Contact us by calling 1-855-826-2181 or writing Foot Locker Canada Co., Attn: Privacy Administrator, 230 Barmac Drive, 2nd floor, Weston, ON M9L 2Z3.

    10.         The Foot Locker VIP Program is subject to all applicable laws and regulations and is void where prohibited by law.

    11.         All interpretations of Foot Locker VIP Program terms and conditions shall be at our sole discretion.

    12.         Our failure to exercise or enforce any right or provision of these rules shall not constitute a waiver of such right or provision.

    13.         Employees of Foot Locker. Canada Co. and its parent, subsidiaries, affiliates, advertising and promotion agencies, immediate family members and persons living in the same household are ineligible.

    14.         Foot Locker Canada Co. is not responsible for lost or stolen cards.

    15.         Coupons must be presented in-store at time of purchase (or online enter the code at check-out) and cannot be used in conjunction with any discount offer. Not redeemable for cash. Coupons are void if copied and where prohibited, licensed or regulated.

    16.         Foot Locker VIP Program cards may be used at all Foot Locker and Kids Foot Locker store locations in Canada.

    17.         Your enrollment information may be used by the Foot Locker Canada Co (Foot Locker, Kids Foot Locker, Champs Sports) to inform you of offers, promotions or services. Your enrollment information may be combined with other information that you submit online or offline to the Foot Locker Canada Co.

    18.         Any claim brought in connection with these rules of the VIP Program will be governed by and must be brought in the courts of the Canada.

    19.         Only active VIP account purchases will yield reward coupons.